Naql
Abu Dhabi · United Arab Emirates

Every commercial vehicle and heavy machine on one live platform

Naql connects passenger fleets, heavy vehicles, heavy equipment, lifting and recovery units through fitted GPS trackers or the driver app — for scheduled and emergency work alike, so the right vehicle reaches your site without delay. Operated by Citizen Global Transport.

Passenger transport — Buses, vans and cars on monthly contracts Heavy vehicles — Trailers, tippers and tankers ready to load Heavy equipment — Site machinery exactly when the site needs it Lifting equipment — Cranes and handlers with valid inspection certificates Recovery & emergency — Round-the-clock response when something stops Live tracking — Live tracking and intelligent dispatch AI support — An AI assistant, right on the page
Passenger transport

Buses, vans and cars on monthly contracts

Staff and labour transport, school runs and tourism trips — documented fleets, licensed drivers and live tracking on every journey.

  • Buses, minibuses, coasters, vans, sedans and limousines
  • Daily, weekly, monthly and yearly contracts
  • Drivers with verified, in-date licences
See available units
11Vehicles & machines listed
8Provider companies
8Registered clients
24/7Emergency response
How it works

From request to job done — four steps

No chasing phone calls, no waiting on hold. Every step is documented inside the platform.

1

Request or search

Post a hire request or search the live fleet by category, capacity and location.

2

Instant matching

The platform locates the nearest matching units and notifies the right providers immediately.

3

Sign & pay securely

A bilingual contract is generated automatically and the advance is paid securely before dispatch.

4

Track to completion

Watch the live map from pickup to job close, for scheduled and emergency work alike.

What you can hire

Five categories, one network

Every registered unit is tracked live and listed by type, capacity, location and availability.

Passenger transport

Buses, minibuses, vans, coasters, sedans and limousines for staff transport, trips and monthly contracts.

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Heavy vehicles

Trailers, tippers, tankers, flatbeds, refrigerated trucks and low beds for goods and materials.

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Heavy equipment

Excavators, dozers, loaders, backhoes, graders, rollers, generators and compressors for site work.

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Lifting equipment

Mobile, crawler and tower cranes, forklifts, boom loaders, manlifts and telehandlers.

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Recovery

Flatbed and wheel-lift recovery, heavy recovery and winch trucks — 24/7 emergency response.

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Emergency utilisation

When a vehicle breaks down or a supplier is late, the platform finds the nearest matching unit and pushes the request to several providers at once — delay avoided.

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Inside the platform

Not a vehicle directory — a complete operating system

Tracking, contracts, payment, workshop and route planning in one place.

Live position updatesFrom the fitted tracker or the driver app

Live tracking and intelligent dispatch

Connect a GPS device you already have fitted, or let the driver share position from the app while on duty. The platform sees the whole network and suggests the closest matching unit for every request.

  • Works with your existing trackers or the driver app — no need to replace hardware.
  • Automatic shortlisting of the nearest matching vehicles by category, capacity and distance.
  • One push alerts several providers at once when a request is urgent.
Explore the services
Bilingual contractEnglish and Arabic, signed electronically

Contracts and payment built to UAE practice

Every hire produces a printable bilingual contract, a tax invoice built to Federal Tax Authority requirements, and a secured advance payment before any vehicle moves.

  • 5% VAT calculated per line, with unbroken sequential invoice numbering.
  • Self-billing for providers, credit notes, and e-invoicing export.
  • Payment through an encrypted gateway — card details are never shared with the platform.
Read the terms
Workshop & routesJob cards and daily planning

Fleet and workshop management, included

You do not need a second system to run your fleet: workshop job cards, daily route planning, quotations and operating figures all live in the same account.

  • Workshop job cards covering parts, labour and invoicing.
  • Route planning with vehicle and driver assignment, and conflict detection.
  • Quotations that convert into contracts in one step.
Get started

For providers and vehicle owners

  1. Register your company and add your vehicles, drivers and their documents.
  2. Connect your existing GPS tracker, or share location from the driver app while on duty.
  3. Receive hire requests that match your fleet and send your offer.
  4. Sign the contract electronically and receive the advance through the platform.
Join as a provider

For hiring clients

  1. Search the live fleet by category, capacity and location.
  2. Submit a request — single trip, emergency, daily, weekly, monthly or yearly.
  3. Compare offers and accept the best; the bilingual contract is prepared automatically.
  4. Pay the advance securely and track your vehicle live through to completion.
Find vehicles
Why Naql

Built for the UAE transport and equipment industry

With clear security and data-protection controls from day one.

Live GPS tracking

From a fitted GPS device or the driver app — position updates live on the map.

Intelligent matching

The system shortlists the nearest matching vehicles and alerts providers in one push.

Bilingual, binding contracts

English and Arabic, editable, printable and e-signed on every hire.

🔒

Secure advance payment

No vehicle moves before the advance is confirmed through an encrypted gateway.

24/7 emergency response

A breakdown or delay pushes the request to several providers at once, so no time is lost.

🛠️

Built-in workshop & route ERP

Workshop job cards, route planning and quotations inside the same platform.

One subscription, the whole operation

From an emergency call to a signed tax invoice — all in one place

Most transport and equipment companies run their business across half a dozen disconnected tools today — a WhatsApp group for requests, a spreadsheet for expenses, sticky notes for licence renewals, and a separate system (if any) for the workshop. Naql replaces all of it with one platform your whole team can see, so nothing falls through the cracks, response time stays short, and finance always has one true number for VAT and tax.

Emergency & urgent trips

When a vehicle breaks down or a client needs something within the hour, one request alerts every matching, available provider at once — not one phone call at a time. The nearest suitable unit is suggested automatically, so downtime is measured in minutes, not hours.

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Instant, secured payment

Every hire is paid through Naql's encrypted checkout before the vehicle moves — an advance now, the balance on completion, with a bank-transfer fallback where card payment isn't offered. Card details never touch our servers, and every payment is tied to a signed, bilingual contract.

🧭

AI-enabled trip & route planner

Naql's Trip Planner builds a full week's shuttle schedule — stops, buses and driver duty — in minutes, and the built-in AI Ops Manager can turn a short written brief ("40 staff, two shifts, Musaffah to Khalifa City") straight into a workable plan for a human to review and confirm.

VAT & Corporate Tax, handled

Every invoice calculates 5% VAT per line with unbroken sequential numbering and exports e-invoicing-ready ahead of the UAE's 2027 mandate; a Corporate Tax working-paper pack (against the AED 375,000 threshold and 9% rate) is prepared for your tax advisor — so return season stops being a scramble. (General information, not tax advice — confirm treatment with your own advisor.)

🛠️

Full workshop support

Every repair becomes a job card with parts, labour and condition photos, and converts straight into an invoice — no second system, no re-typing figures by hand.

Spare-parts expiry notifications

Every part is logged with its supplier, warranty and a health reading (a battery's output volts, a tyre's tread) — the platform flags anything nearing expiry or due a check, so a warranty claim is never missed and a part is never run past its safe life.

Driver & HR management

Every driver and staff member's Emirates ID, passport, visa, labour card, licence and medical are tracked to the day, with document scans stored against their profile and a 60-day expiring-soon list — so nobody works, or drives, on paperwork that has quietly lapsed.

Fuel & mileage management

Every fill — ADNOC, tanker or otherwise — is logged against the odometer, so cost-per-kilometre and consumption are calculated automatically per vehicle; a receipt photo can be read straight into the form.

Live GPS integration

Connect a tracker you already own, or let drivers share position from the app while on duty; the live map shows the whole fleet with role-based visibility, and every vehicle carries its own ITC operating-licence and Asateel-registration fields — so compliance status is a glance, not a spreadsheet.

Have a question before you sign up? Visit the Help Centre

Take it with you — the Naql app

For drivers, providers and clients: instant offers, live tracking, alerts for nearby opportunities, and contract signing from your phone.

Fleet consultancy and ERP

We help transport and contracting companies run their fleets efficiently: route operations, workshop job cards, quotations and operating figures — all inside the same platform. Talk to us and we will set your account up.

Abu Dhabi, United Arab Emirates
Citizen Global Transport